Exchange & Returns
Returns and Exchange
15-Day Return/Exchange Window:
We offer a 15-day window for returns and exchanges, starting from the date of product delivery. the customer’s refund amount will be transferred online to their provided account after we receive and inspect the product.
Used Products:
Returns or exchanges will not be accepted for used products. Please ensure the product is unworn and in its original packaging.
Customized Orders:
Customized orders (such as extra cutting or small cutting) are non-returnable. In certain cases, we may offer an exchange, but this will be at the discretion of our management.
For Any query contact our customer service center at WhatsApp.
Order Cancellation
You may cancel your order any time before the order is processed. Once a product is shipped, the ‘Return and Exchange Policy’ will apply. Kamalia Mart may cancel orders for any reason. Common reasons may include: the item is out of stock; pricing errors etc.